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Behavioral Interviewing
The purpose of this course is to make the interviewing process easier, more effective, and to provide you with the tools you need to ask the right questions to better discover if your candidate is the right person for the job.
 
Your Price:  $37.00 Quantity  
 
Coaching
In this course we will identify and practice five (5) keys to your coaching success and offer several important coaching tips. Through exercises and case studies you will learn practical coaching skills and when to use them.
 
Your Price:  $37.00 Quantity  
 
Coaching for Sales Managers
In this course you will identify and practice five (5) keys to your sales coaching success. We'll offer several important coaching tips that you can blend easily into your every day routine with your sales team. Through exercises and case studies you will learn practical sales coaching skills and when as well as how to apply them.
 
Your Price:  $37.00 Quantity  
 
Customer Focused Sales Interviews
In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect's important business needs, goals, priorities and personal win.
 
Your Price:  $37.00 Quantity  
 
Customer Service Training and Development Subscription

Organizations that create positive customer relationships will get ahead and stay ahead in the marketplace. Today, positive interactions with clients are key to customer retention. Each of your service representatives has the power to influence your customer's buying decisions. Support them with the training that gives them the skills and insights using this subscription:  7 courses that are key to keeping your customers coming back! 
 
Your Price:  $159.00 Quantity  
 
Establishing Credibility and Trust For Customer Service
Decisions to stay with one vendor or supplier require all the people who come in contact with the customer to establish some level of credibility and trust. This course will discuss what you can do to intentionally build trust and confidence with your customers.
 
Your Price:  $37.00 Quantity  
 
Establishing Credibility and Trust For Sales
Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients.
 
Your Price:  $37.00 Quantity  
 
Gaining Commitments to Action/Closing
In this course we will discuss a variety of techniques for gaining little commitments from a prospect to advance the sale. You will learn the difference between low pressure and high pressure closing styles, also, how to recognize buying signals from your prospect, and how to deal with them. We will see what closing method is most effective with different personality styles. We will also discuss what to do if the prospect says "no thanks" and how to overcome objections when closing.
 
Your Price:  $37.00 Quantity  
 
Handling Customer Complaints
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive.
 
Your Price:  $37.00 Quantity  
 
Leadership Training and Development Subscription
People respect leaders, and the inspiration they generate. Despite the massive shifts in today's business landscape, one key success factor remains constant: leadership. Unlocking the leadership potential of your employees will drive your company to leadership in its industry. This subscription offers you exceptional value with access to all our On-Line leadership products for the entire subscription term!
 
Your Price:  $159.00 Quantity  
 
Managing Performance Discussions
This course provides a process to help managers have a discussion with an employee when performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him or her to take responsibility for improving performance.
 
Your Price:  $37.00 Quantity  
 
Overcoming All Objections
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive.
 
Your Price:  $37.00 Quantity  
 
Prospecting to Create Interest
In this course, you will learn how to leverage your past success and use a system to identify, classify, and approach high level people and new opportunities. We will also offer you tips on creating internal advocates from existing clients. We'll practice how to qualify an opportunity and how to plan ahead to get the most out of each client meeting.
 
Your Price:  $37.00 Quantity  
 
Questions Are The Answer for Customer Service

This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one.
 
Your Price:  $37.00 Quantity  
 
Questions Are The Answer For Sales
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one.
 
Your Price:  $37.00 Quantity  
 
Reinforcing Your Understanding Of Behavioral Styles for Customer Service
A shortened version of Understanding Behavioral Styles for Customer Service. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
 
Your Price:  $20.00 Quantity  
 
Reinforcing Your Understanding Of Behavioral Styles for Individuals
A shortened version of Understanding Behavioral Styles for Individuals. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
 
Your Price:  $20.00 Quantity  
 
Reinforcing Your Understanding Of Behavioral Styles for Managers
A shortened version of Understanding Behavioral Styles for Managers. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
 
Your Price:  $20.00 Quantity  
 
Reinforcing Your Understanding Of Behavioral Styles for Sales
A shortened version of Understanding Behavioral Styles for Sales. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
 
Your Price:  $20.00 Quantity  
 
Reinforcing Your Understanding Of Behavioral Styles for Teams
A shortened version of Understanding Behavioral Styles for Teams. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
 
Your Price:  $20.00 Quantity  
 
Sales Training and Development Subscription
The Sales Training and Development Subscription gives every salesperson the potential to leap to higher sales plateaus. How? By learning a comprehensive set of basic skills and knowledge - the grounding they need to sell successfully, consistently.
 
Your Price:  $159.00 Quantity  
 
Territory and Account Management
In this course you will learn the skills to: define your territory, understand your customer base, prioritize your clients and prospects. You will learn four-step method for managing your territory. You will also learn how to protect that territory.
 
Your Price:  $37.00 Quantity  
 
Understanding Behavioral Styles for Customer Service
Customer Service relationships often depend on "getting off on the right foot". Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
Your Price:  $37.00 Quantity  
 
Understanding Behavioral Styles for Individuals
Successful relationships often depend on "getting off on the right foot". Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
Your Price:  $37.00 Quantity  
 
Understanding Behavioral Styles for Managers
Understanding Behavioral Styles shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
Your Price:  $37.00 Quantity  
 
Understanding Behavioral Styles for Sales
Effective selling often depends on "getting off on the right foot."  Being able to quickly recognize a person's behavior style and interact appropriately are critical to this process.  Understanding Behavioral Styles for Slaes shows you how to recognize different behavior patterns and develop adaptive skills that increase your ability to communicate successfully with others.
 
Your Price:  $37.00 Quantity  
 
Understanding Behavioral Styles for Teams
Good teamwork often depends on "getting off on the right foot". Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Teams shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
Your Price:  $37.00 Quantity  
 
Win-Win Negotiations
In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. We practice an effective negotiation process that will help you and your customer get to a win/win.
 
Your Price:  $37.00 Quantity  
 

 

 

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